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Frequently asked questions

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Frequently asked questions

We have three locations:

Onehunga- 37 church st Onehunga Auckland 1061

East Tamaki- 2/23 springs rd East Tamaki Auckland 2013

Mt Albert- 38 alberton ave Mt albert Auckland 1025 ( Mandarin speaking)

Please bring your goggles, swim tog, swim caps and a towel. Children under 3 (and older if not fully toilet-trained) must wear swim diapers. Check your location, time and days for lessons.

If your child age under 3 years old, dont need to wear a swim cap and googles, however, age 3 years old and above must wear swim cap and googles!

If they have not have any lessons before, a swim assessment is required to start them off at the correct level. Please use our home page for booking a free assessment! Or send us email info@aquaartist.co.nz to find out more infomations.

Our school term programme is aligned with local primary school, which is usually 10 weeks per term, but can vary from 9 weeks to 11 weeks sometimes due to the school term changes.

This is not easy to predicted, as you might know that children are very different. Their ability of simulation, their receptivity and their coordination ability, they are all different. Children learn at their own pace. In Aqua Artist, there is no more "dip" water. we offer certain levels with more time per lesson, therefore we believe your child will have more room to repeat and practice with right intruction during the lesson.

Yes, we offer 1 make up lesson per participant per term where vacancies exist, and this can be booked from the customer portal. If you are not familiar with the customer portal,please see our reception for assist.

Please contact us through email, you will be asked to provide us notification via email prior to the term start. No verbal cancellation accepted.

East Tamaki: Easttamaki@aquaartist.co.nz
Onehunga: onehunga@aquaartist.co.nz
Mt Albert: mtalbert@aquaartist.co.nz