• We only offer 1 make-up lesson per participant, per term where vacancies exist.
• To qualify for the make-up lesson, you must call, email or notify us through our customer portal at least 2 hours before your scheduled lesson.
• If you missed your scheduled make-up lesson, a replacement cannot be offered.
• To book a make-up lesson, you can call, email or apply from our customer portal to schedule your make-up lesson.
• Make-up lessons can only be booked 7 days in advance.
• Make-up lessons will only be issued during the school terms. Due to the school holiday programme's different class settings, make-up lessons will not be offered.
• If you start late or withdraw early from your lesson for any reason, you will not receive a make-up lesson.
• Make-up lesson will expire at the current term's end.
Holiday Programme Booking Terms
• Aqua Artist will issue an invoice once the class has been confirmed. Please pay before the due date to secure the class slot.
• If we receive a cancellation notice within 7 days before the class commencement date, 20% of the programme fee will be charged. We will transfer the rest 80% into credit.
• If we receive a cancellation notice within 3 days before the class commencement date, 30% of the programme fee will be charged. We will transfer the rest of 70% into credit.
• If we receive a cancellation notice after the class commencement date, We will charge 100% of the programme fee unless the student is ill or injured with a doctor's certificate.
• If we receive a cancellation notice after the class commencement date along with the doctor's certificate, We are able to transfer 50% of the rest class's fee into credit.
• Aqua Artist does not offer any refund. Please confirm your class date and time before you pay the invoice.
•We will not issue any make-up class if any absence occurs during the Holiday Programme.
•If the classes have been cancelled due to the pandemic lockdown or by any force majeure, full credit will be issued which is valid for 12 months.
•These terms and conditions also apply for the confirmed case of Covid-19, and any close contactor.
•Aqua Artist Swim School reserves the right of final interpretation.
Special offer Duration: The discounts obtained can only be used during the event period, from 26/10/2023 to 18/12/2023.
Eligibility: The event is exclusive to current and new students enrolling at Aqua Artist Swim School. Participants must meet Aqua Artist Swim School's admission criteria and related requirements.
Non-Transferable Discounts: The discounts obtained during the event are non-transferable to others. Each student is limited to using the discount once.
Event Promotion Materials: Promotional posters shared by participants must include specified event information and should mention Aqua Artist Swim School's official social media accounts or official website link when shared.
Verification of Eligibility: Participants must ensure that the likes on their shared promotional posters meet the event requirements. Aqua Artist Swim School reserves the right to verify the authenticity of likes. If you successfully refer a new student who enrolls, the new student must complete the registration during the event to qualify for additional discounts. Only after the new student successfully enrolls and makes the first payment are you eligible for an additional $10 discount.
Abuse of Rights: Aqua Artist Swim School reserves the right to refuse discounts to participants suspected of abusing or defrauding the event regulations. Any false information, multiple registrations, repeated sharing, or other misuse of the event regulations will be considered a violation.
Offer Changes and Termination: Aqua Artist Swim School reserves the right to modify, interrupt, terminate, or cancel the offer at any time without prior notice. In cases where the offer cannot proceed due to force majeure or other uncontrollable factors, Aqua Artist Swim School will not be held responsible.
Final Interpretation: The interpretation of the event belongs to Aqua Artist Swim School. In case of any dispute, Aqua Artist Swim School reserves the right to make the final decision. Please note that event content and terms may be adjusted based on actual circumstances. We encourage you to carefully read the above terms before participating in the event to ensure your interests. Wishing you a pleasant learning experience at Aqua Artist Swim School!